Shipping policy

Processing Time

All items are handmade.
Please allow 1–3 business days for order processing before shipment.

Domestic Shipping (Thailand)

• Delivery within Thailand takes 1–2 business days.

• Delivery times may vary slightly depending on the courier and location.

International Shipping

Asia Region

• Shipping to countries within Asia typically takes
  7–15 business days.

• Delivery time may vary depending on each country’s customs process.

Other International Regions

• Shipping outside Asia usually takes
  10–30 business days.

• Customs inspections, import taxes, or local delivery conditions may affect delivery times.

Customs, Duties & Taxes

• International customers are responsible for any customs duties, taxes, or additional fees charged by their country.

• Natta Studio is not responsible for delays caused by customs.

Shipping Issues & Delays

• Once the package is handed over to the courier, Natta Studio is not responsible for delays, lost parcels, or damages caused by the courier service.

• Please contact your local post office or carrier for tracking updates.